An999's Privacy Policy — Your information is safe with us

Various types of information are collected when you create an account or use an999's services. This information falls into three main categories:

a) Registration Information: When you create an account on an999, we collect your name, date of birth, mobile number, email address, and preferred language. This information is essential for managing your account.

b) Financial Information: Payment method details (bKash/Nagad/Rocket numbers) are collected when you make transactions on an999. However, an999 never stores your full financial account password or PIN.

c) Device & Usage Information: an999 automatically collects your device type, operating system, browser information, IP address, and details about when and how you use our services. This is used primarily for security and service quality improvement.

An999 uses the data it collects for specific and limited purposes. Here is how your information is used on an999:

An999 never uses your data for any purpose beyond those listed here. Before using your data for any new purpose, an999 will inform you and obtain your consent where required.

An999 never sells your personal data to third parties. However, limited data may be shared with trusted partners where necessary to provide our services:

• Payment Providers: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Game Providers: Limited data may be shared with licensed game providers in order to operate games on an999.
• Legal Authorities: Data may be disclosed to authorities when required by law or court order.
• Security Services: We work with trusted security partners to prevent fraud and ensure cybersecurity.

Every third-party partner is required to comply with an999's strict confidentiality agreements. They may only use the data they receive for the specific purposes for which it was shared.

Cookies and similar technologies are used on the an999 website and app. Cookies are small text files stored in your browser. an999 uses three types of cookies:

• Essential Cookies: These cookies are essential for the an999 platform to function properly. Login sessions, security tokens, and language preferences are stored in these cookies. They cannot be disabled.
• Functional Cookies: These cookies are used to personalise your experience — for example, remembering your previous game preferences and display settings.
• Analytics Cookies: These cookies collect data to help us understand how an999 is being used. The information is anonymous and is used to improve our services.

You can disable functionality and analytics cookies at any time through your browser settings. However, disabling essential cookies may prevent an999 from working properly.

An999 uses internationally recognised technologies and practices to protect your data. an999's data protection framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and an999's servers is fully encrypted, providing the same level of protection used by banks and financial institutions.
• Two-Factor Authentication (2FA): When logging into your an999 account, you can optionally enable two-factor authentication, which significantly increases the security of your account.
• Firewall & DDoS Protection: an999's servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular Security Audits: an999 conducts regular third-party security audits and promptly addresses any issues identified.
• Restricted Access Policy: Only authorised an999 staff can access your data, and only when required for work purposes.
• Suspicious Activity Detection: an999's systems monitor for suspicious logins and transactions 24/7 and will alert you immediately if anything unusual is detected.

While an999 makes every effort to protect your data, no online system can guarantee 100% security. We strongly recommend using a strong password and never sharing it with anyone.

An999 believes you should have full control over your own data. an999 grants you the following rights:

An999 does not retain your data longer than necessary. How long data is kept depends on the type of information and applicable legal requirements:

• Account Information: Retained for as long as your account is active. After account closure, kept for a maximum of 5 years due to potential legal and regulatory obligations.
• Transaction Details: Financial transaction records are kept for a minimum of 5 years to comply with Anti-Money Laundering (AML) regulations.
• Gaming History: Your game history and results are retained for up to 3 years, which helps with resolving any disputes.
• Logs & Security Data: Login logs and security-related data are generally retained for 1 year.
• Marketing Preferences: Retained until you withdraw your consent.

Once the retention period expires, an999 securely deletes or anonymizes your data so that you can no longer be identified.

An999 is an adults-only platform and is not intended for anyone under 18. an999 does not knowingly collect any information from minors.

Age verification is carried out at the time of registration on an999. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

An999 may update this Privacy Policy from time to time. Reasons for changes may include:

• Launch of new services or features.
• Changes in legal or regulatory requirements.
• Enhancement of security measures.
• Improving transparency based on user feedback.

For significant changes, an999 will notify you in advance via your registered email or through a platform notification. The "Last Updated" date at the top of the page always reflects the most recent revision.

Continued use of an999 after a revised policy is published will be considered acceptance of the updated terms.

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact the an999 support team:

An999 takes all privacy-related requests seriously and typically responds within 30 days.