Legal Document

An999's Terms and Conditions — Please read before use

Please read these Terms and Conditions carefully before using the an999 platform. All important information regarding accounts, bonuses, payments, gaming conduct, and privacy is covered here.

Last Updated: January 2026

Key highlights of the Terms & Conditions at a glance

Key highlights of the an999 Terms and Conditions

Account Registration Requirements

You must be 18 years of age or older to register with an999. Each person may hold only one account and must register with accurate information.

Bonus & Promotion Policy

All bonuses on an999 are subject to specific wagering requirements. Read the relevant terms carefully before claiming a bonus — failure to meet the requirements may result in the bonus being forfeited.

Payment & Withdrawal Rules

Specific limits and timeframes apply to deposits and withdrawals on an999. The deposit method and withdrawal method must match — withdrawing via a different method is not permitted.

Account Security

Keeping your account password and login details secure is your responsibility. Allowing a third party to access your account is a violation of an999's rules.

Prohibited Activities

An999 reserves the right to immediately suspend or terminate any account found to be involved in fraud, bot usage, operating multiple accounts, or misuse of the platform.

Responsible Gaming

An999 takes responsible gaming seriously. Use the deposit limit, session limit, and self-exclusion features to stay in control of your gaming.

Important Notice

By using the an999 website or app, you automatically agree to these Terms and Conditions. If you object to any of the terms, please refrain from using the service.

1 General Terms & Conditions

An999 is an international-standard online gaming platform providing entertainment services to players around the world. Reading these Terms and Conditions in full before using the an999 website, app, or any of its services is mandatory.

By using an999's services, you confirm that you have read, understood, and agreed to abide by these Terms. an999 reserves the right to update these Terms at any time. Continued use of the service after any changes constitutes acceptance of the updated Terms.

An999's services are available only to individuals in regions where online gaming is legally permitted. It is entirely the user's responsibility to verify whether an999 operates in their jurisdiction.


2 Account Registration & Eligibility

The following conditions must be met to open an account with an999:

  • Users must be at least 18 years of age. an999 may request proof of age verification documents at any time.
  • Each person may operate only one an999 account. Operating multiple accounts will result in all accounts being closed and any funds held may be forfeited.
  • All information provided at registration must be accurate and truthful. Providing false information may result in account suspension or termination.
  • Any person banned or blocked by an999 is not permitted to open a new account.

An999 reserves the right to reject any registration request, particularly where security concerns or potential rule violations are identified.

Please note: To change the mobile number or email address used during account registration, please contact the an999 support team.


3 Deposit & Withdrawal Policy

The following rules apply to deposits and withdrawals on an999:

  • An999 supports deposits and withdrawals via bKash, Nagad, and Rocket. Additional payment methods may be added in the future.
  • The deposit and withdrawal method must be the same. For example, if you deposit via bKash, you must also withdraw via bKash.
  • Minimum deposit and withdrawal amounts are subject to the platform's set rules and may change from time to time.
  • Account verification (KYC) may need to be completed before making a withdrawal. Failure to submit the required documents may delay the withdrawal.
  • An999 reserves the right to carry out additional verification on any suspicious transactions.

An999 processes withdrawals on business days. an999 will not be held responsible for delays caused by banks or payment providers.


4 Bonus & Promotion Policy

An999 offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own terms, and meeting those terms is mandatory.

  • Wagering Requirements: Every bonus comes with specific wagering requirements. A bonus can only be withdrawn after the required number of bets have been placed.
  • Validity: Every bonus has a set expiry period. Once expired, the bonus will be automatically cancelled.
  • Game Restrictions: Some bonuses may only be used on specific games. Using a bonus on games outside those listed in the bonus terms will result in the bonus being forfeited.
  • One person, one: Each promotion can only be claimed once per person. Attempting to claim a bonus multiple times from the same IP address, device, or household will be treated as bonus abuse.

An999 reserves the right to modify or cancel any bonus program at any time. Active bonuses are generally not cancelled, though an999 may do so under exceptional circumstances.


5 Gaming Code of Conduct

All players must follow the code of conduct below while playing games on an999:

  • Disrespectful, aggressive, or threatening behavior toward other players or an999 staff is not permitted.
  • All game rules must be followed. Exploiting technical glitches or bugs in any game to gain an unfair advantage is strictly prohibited.
  • Sending obscene, misleading, or spam messages in the an999 live chat or community forums is strictly prohibited.
  • Using any external software or tools to influence game outcomes is strictly prohibited.

All games on an999 operate using internationally certified RNG (Random Number Generator) technology, ensuring fair gameplay. an999's game providers undergo regular third-party audits.


6 Prohibited Activities

The following activities are strictly prohibited

Any of these actions will result in immediate account closure and funds held may be forfeited.

  • Operating multiple accounts under the same identity.
  • Playing games using bots, scripts, or any automated software.
  • Placing artificial bets to meet bonus requirements (Bonus Abuse).
  • Using an999 for money laundering or any illegal financial activity.
  • Attempting to hack or gain unauthorized access to an999's systems.
  • Stealing or misusing another member's account credentials.
  • Spreading false information in an999's name or taking any action that damages the brand.
  • Operating an account under a false identity.

An999 continuously monitors for suspicious activity. If prohibited conduct is proven, an999 reserves the right to take legal action.


7 Responsible Gaming Policy

An999 believes gaming should be a form of entertainment, not a source of income. an999 encourages members to game responsibly and provides various tools to help them do so.

  • Deposit Limit: Set a maximum deposit amount within a specified time period.
  • Session Limit: The ability to set a maximum playtime per session.
  • Loss Limit: Set a cap on the maximum amount you can lose within a given period.
  • Self-Exclusion: Request a temporary break from an999 for a set period of time.

If you have concerns about your gaming, contact the an999 support team or Responsible Gaming View page.


8 Privacy & Data Protection

An999 places the highest importance on protecting members' personal information. an999's Privacy Policy An integral part of these Terms and Conditions.

  • An999 does not sell members' personal information to third parties.
  • Your information may be used to a limited extent for service improvements or to meet legal obligations.
  • An999 uses SSL encryption to keep all data secure.
  • Members have the right to request deletion of their data; however, certain information may need to be retained for legal and regulatory reasons.

9 Intellectual Property Rights

The an999 website, app, logo, graphics, game content, and all digital assets are the intellectual property of an999 or its licensors. Copying, distributing, or commercially using this content without an999's written permission is strictly prohibited.

Any content a player uploads to their account (if applicable) is solely the player's responsibility. an999 does not claim ownership of that content but reserves the right to use it on a limited basis to improve its services.


10 Limitation of Liability

An999 accepts limited liability for losses caused by technical issues on the platform, server downtime, or third-party payment providers. an999 will not be held responsible in the following situations:

  • If a game is interrupted due to loss of internet connection.
  • When a transaction is held up due to delays or failures on the part of a third-party payment gateway.
  • Any loss arising from issues with the user's own device or network connection.
  • If a game result is affected by an unexpected technical error, an999 will resolve the matter at its own discretion.
  • When services are unavailable due to force majeure events such as natural disasters, war, or government restrictions.

An999 always strives to keep the platform running without interruption, though 100% uptime cannot be guaranteed.


11 Policy on Changes to Terms & Conditions

An999 reserves the right to partially or fully amend these Terms and Conditions at any time. For significant changes, an999 will notify members in advance via email or platform notification.

Continuing to use an999 after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.


12 Contact & Dispute Resolution

For any questions or complaints regarding these Terms and Conditions, please contact the an999 support team:

Live Chat — Available 24/7

An999 takes all complaints seriously and aims to respond within 48 hours. Complex issues may take additional time to resolve.

Frequently Asked Questions

Frequently Asked Questions about Terms & Conditions

No. Under an999's Terms & Conditions, each person may only operate one account. If multiple accounts are found, all of them will be closed and any bonuses may be forfeited.

Wagering requirements mean that to withdraw bonus funds, the bonus amount must be wagered a set number of times (e.g., 20x or 30x). For example, a bonus of 100 BDT with a 20x wagering requirement means a total of 2,000 BDT must be wagered before a withdrawal can be made.

Yes. For significant changes, an999 will notify you in advance via your registered email or a platform notification. For minor updates, the Terms & Conditions page may be updated directly without prior notice.

As part of its KYC (Know Your Customer) verification process, an999 may request a copy of your national ID or passport. Large withdrawal amounts may require additional verification. This is done to protect members and prevent money laundering.

Start by contacting an999 via live chat or email. an999 will make every effort to resolve disputes impartially. If a direct resolution cannot be reached, you have the right to escalate the complaint to the relevant licensing authority.

Play safe on an999 — know the rules

Learn the an999 Terms and Conditions, open your account today, and enjoy safe gaming on a trusted platform.

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